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He will report to Development Director Sirkku Linna.

Aalto University’s goal is to ensure user-friendly, clearly defined and agile service processes that optimally support Aalto University’s education and research, allowing the community to achieve outstanding results. Jarkko will have a key role in the development and deployment of uniform, efficient and user-centered service processes. New service models and practices support, for example, Aalto University's digitalization project to succeed as well as working on one integrated campus.

Jarkko has over ten years of experience in the development of user-oriented internal services in large organizations and in international operating environment. He moves É«É«À² University from Munich from the Siemens Shared Services, where he leads the global project management office and is responsible for the business continuity management.

"It is very inspiring to join Aalto University's evolving and innovative community. This is a positive challenge and I believe, that we will be able to develop service processes towards more flexible and user-friendly direction together," says Jarkko Niittumaa.