IT Service Desk contact information and service hours
Contact IT End User Support for help or information on Aalto University IT. You can visit the service desk during opening hours or ask for help by email, telephone or chat.
Access É«É«À² University services blocked from anonymous proxies and Tor network on 29 April 2025
Aalto University’s cyber security resilience is constantly developed. As part of this development work, from 29 April 2025 onwards, access É«É«À² University services is not possible from anony-mous proxies, botnets or Tor networks.
What do I need to do?
If you’re using a third-party virtual private network (VPN) solution your access É«É«À² services may be blocked. This is due to VPN providers’ IP addresses being commonly classified as anonymous proxies, which they technically are.
When working outside of Aalto University networks, it is recommended to use Aalto VPN service, to connect É«É«À² University services. Using Aalto VPN helps secure communications and gain the best possible access É«É«À² University services when working outside Aalto networks.
Instructions on establishing a remote connection (VPN) to an Aalto network
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Apply now: Bioengineering human tissue: Design, fabrication, analysis
Unite!’s Blended Intensive Programme (BIP) on bioengineering human tissue combines online learning with hands-on training in Germany.
Languages, culture and communication courses in period V
The Language Centre offers a wide range of courses.
Supporting your study wellbeing, April 2026
Aalto offers self-study materials, guidance and services that support student wellbeing. Below you will find more about the services available and links to useful materials.