Designing for Services
Designing for services course addresses application of design competence and engagement in the emerging topics of service design.
Tuuli Mattelmäki is an associate professor in design, especially product service systems, and the leader of ENCORE (Engaging Co-design Research) group. The starting point of her work is empathic design and explorative methods in human-centred design. Tuuli’s current research interests concern design for services, as well as the new application contexts of designerly approaches.
Courses
Latest publications
Martina Caic, Nuria Solsona Caba, Tuuli Mattelmäki
2025
Journal of Services Marketing
Markéta Dolejšová, Andrea Botero, Jaz Hee-jeong Choi, Michal Mitro, Agnieszka Pokrywka, Chewie Škubánek, Tuuli Mattelmäki
2024
Research in Arts and Education
Jaana Hyvärinen, Tuuli Mattelmäki
2024
DRS2024: Boston
Joost Vervoort, Tara Smeenk, Iryna Zamuruieva, Lisa L. Reichelt, Mae van Veldhoven, Lucas Rutting, Ann Light, Lara Houston, Ruth Wolstenholme, Markéta Dolejšová, Anab Jain, Jon Ardern, Ruth Catlow, Kirsikka Vaajakallio, Zeynep Falay von Flittner, Jana Putrle Srdic, Julia Lohmann, Carien Moossdorff, Tuuli Mattelmäki, Cristina Ampatzidou, Jaz Hee-jeong Choi, Andrea Botero, Kyle A. Thompson, Jonas Torrens, Richard Lane, Astrid C. Mangnus
2024
Ecology and Society
Jaz Hee-jeong Choi, Markéta Dolejšová, Lara Houston, Ann Light, Tuuli Mattelmäki, Joost Vervoort, Richard Lane, Iryna Zamuruieva, Ruth Wolstenholme, Milja Komulainen, Konstantinos Papagiannopoulos
2023
Markéta Dolejšová, Andrea Botero, Tuuli Mattelmäki
2023
Kirsi Hakio, Tuuli Mattelmäki
2023
The Design Journal
Sampsa Hyysalo, Kaisa Savolainen, Antti Pirinen, Tuuli Mattelmäki, Päivi Hietanen, Meri Virta
2023
The Design Journal
Markéta Dolejšová, Gaurika Singhal, Savannah Vize, Kirsi Hakio, Tuuli Mattelmäki, Andrea Botero
2022
Kirsi Hakio, Markéta Dolejšová, Tuuli Mattelmäki, Jaz Hee-Jeong Choi, Cristina Ampatzidou
2022
Proceedings of the Participatory Design Conference 2022
More information on our research in the Aalto research portal.