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Description

The art of business decision-making has evolved dramatically, thanks to the explosion of big data. Taking place in Finland's top business school, the Master's programme in Information and Service Management trains the next generation of business leaders in the century of data and technology-driven culture. Not only do these areas provide significant growth for businesses, but they also play a major role in creating more sustainable practices. Improved transport routes cut emissions, while enhanced information management helps fight cyber threats.

Upon graduation from the ISM programme, graduates are equipped to work in the fascinating intersection of business and technology. They can expect to have the following skills:

• Multidisciplinary leadership & project management skills. Graduates are competent to lead people and projects at the intersection of technology and business.
• Quantitative data analysis skills. Graduates have a sense for business intelligence. They are able to analyse the rapidly growing volume and variety of available data utilised for business, technology and competitive intelligence.
• Analytical problem-solving competence. Graduates can solve practical business problems by effectively utilising modern managerial tools and techniques for analysing big, open, and company-owned data.
• Service management skills. Graduates can analyse and develop business models for digital and service business, and analyse and develop services.
• Business intelligence and development skills. Hungry for knowledge, graduates have adopted the mindset to identify factors leading to commercial growth and time optimisation.
• Strong quantitative research skill sets. Graduates have competence to design and lead research.

Language of instruction

The language of instruction is English.

Tuition fees and scholarships

The tuition fee for this programme is 15 000 euros per academic year. Citizens of European Union (EU), the European Economic Area (EEA) or Switzerland do not pay tuition fees. Citizens of other countries must pay tuition fees.

Aalto University offers a small number of scholarships in the form of tuition fee waivers to fee-paying students. Scholarships can be awarded to the highest-achieving applicants based on the programme's evaluation criteria. Applicants are ranked according to the criteria outlined on the programme's webpage.

More information on tuition fees and scholarships at Aalto University is available at the Scholarships and Tuition Fees webpage.

Structure of studies

ISM is organised by the School of Business and comprises a total of 120 ECTS credits. The two-year programme consists of:

• Programme studies (84 ECTS), including the Master’s Thesis (30 ECTS)
• Elective Studies(36 ECTS)

At the beginning of their studies, students define their Personal Study Plans (PSP) together with an academic advisor. The primary purpose of PSP is to ensure that the studies support the student’s interests and are completed in a logical order.

The first year provides the students with overall knowledge of business analytics, information systems and sustainable supply chains. As the studies proceed, students deepen their understanding of the areas of their choice, such as artificial intelligence, digitalization, digital business models, or supply chain planning.

Specialisations

In the Master's Programme in Information and Service Management (ISM), you can focus on one of three areas of specialisation, and based on your preferences, by combining different courses you are able to build a more leadership or technology-oriented profile and study curriculum.

Specialisation paths:

• Business Analytics
  The focus is on managing and analysing the rapidly growing volume and variety of data available, to be utilised for business, technology and competitive intelligence.
• Information Systems
  The focus is on managing and developing business processes using information systems and networks, as well as IT project management and IT project implementation.
• Supply Chain Management
  The focus is on the capabilities to manage and develop companies’ production, distribution, supply, purchasing and service operations.

Examples of the wide course selection:

• Decision Analytics for Consulting (6 ECTS)
• Digital Service Product Management (6 ECTS)
• Strategic Information Technology Management (6 ECTS)
• Revenue Management and Demand Analytic (6 ECTS)
• Global Business in the Digital Age (4 ECTS)
• Artificial Intelligence (5 ECTS)

See all courses

Internationalisation

The ISM programme equips students with skills and knowledge that are highly sought after by international companies and markets. You experience working with international teams as over 40 percent of ISM students come from abroad. Moreover, the programme regularly welcomes guest lecturers from our partner and non-partner institutions.

Students are also encouraged to gain international experience by spending time in a foreign country. ISM students have the unique opportunity to complete a Double Master's Programme offered by the University of Cologne and the Aalto University School of Business. They also have the opportunity to complete minor studies (24 ECTS) at an official exchange programme partner of the School of Business.

Aalto University is international by nature, welcoming thousands of degree and exchange students from abroad each year. These students join the diverse Aalto community not only through studies, but also multiple free time events, activities and celebrations around the campus. Programme administrators, active student tutors and student support services work rigorously to help international students integrate into Nordic culture and welcome them at home in Finland.

Further study opportunities

The degree grants eligibility for doctoral studies.

Career opportunities

The ISM Master’s Programme prepares you for diverse career opportunities in analytics, consulting, management, and technology. Typical job titles include Business Analyst, Data Analyst, or Consultant, or leadership positions like Chief Data Officer, Chief Digital Officer, Development Manager, Growth Marketing Lead, or Scrum Master. Employment spans industries including technology, finance, marketing, and global operations, with roles in strategic planning, product development, and data-driven decision-making. By becoming an expert in one of the fastest growing disciplines, you can be assured that your skills stand the test of time.

Aalto University has well-established career services that help you get employed in Finland and abroad. Aalto students tend to find good positions with ease upon graduation. An active entrepreneurship community is also present at Aalto, which can help as a springboard for founding your company. Finally, if an academic career is of interest, the Master’s programme in Information and Service Management is a great foundation for doctoral studies and post-doc positions.

Research focus

The Department of Information and Service Management conducts world-class research focusing on information systems science, management science and supply chain management.

Specific examples of current areas of research include:

● Sustainable supply chain management

● Risk management

● Health care procurement

● Business models

● Information systems implementation

● Applications of text analytics

● Machine learning and sustainable forestry

● Circular economy

● Data monetization

Co-operation with other parties

The ISM programme goes extremely well together with course offerings at Aalto School of Science, ranging from computer science and machine learning to industrial engineering. However, it is not the only field students can take courses from.

Aalto University is well-known for bridging disciplines of business, arts, technology and science. The lively campus and freedom of choosing elective courses across the university bring students from different fields under one roof. This spontaneous multidisciplinary environment sparks new ideas, gathers enthusiasts around them and gives birth to friendships, networks, and every so often, startups.

Contact information

School of Business

In case of programme-specific questions and inquiries, please contact the School of Business.

programmes-biz@aalto.fi

Aalto University Admission Services

If you have any questions regarding the application process, application documents or language tests, please contact Aalto University Admission Services

admissions@aalto.fi